FREQUENTLY ASKED QUESTIONS

What do I do after placing a bid?
Keep an eye out to see if you are outbid by another fan. Hang around this screen or come back to it to see the latest bids, and come back after the auction has ended to see if you won.

When does the auction end?
This auction will end at midnight CST on September 1st, 2023.

What if I am outbid?
If you had placed a bid and are no longer one of the top two bidders, we will notify you on this screen. Come back often to check your bid status.

How do I know if I won?
If you are one of the top two bidders for the auction, we will email you no later than 24 hours after the auction ends to work through pickup details and payment processing.

How will I receive the jersey?
The jersey will be available for pickup on Tuesday, September 5th at 10AM CST, from the CITY Pavilion, upon payment collection. More details on pickup will be shared with you if you one of the top two bidders.

What players signed the jersey?
Sam Adeniran, Rasmus Alm, Jon Bell, Njabulo Blom, Roman Bürki, Michael Creek, Nicholas Gioacchini, Kyle Hiebert, Aziel Jackson, João Klauss, Eduard Löwen, Ben Lundt, Anthony Markanich, John Nelson, Jake Nerwinski, Joakim Nilsson, Tomás Ostrák, Tim Parker, Célio Pompeu, Jared Stroud, Nokkvi Thorisson, Indiana Vassilev, Akil Watts, and Joshua Yaro.

What is required for pickup if I won?
We will require any form of identification and will require a signature upon pickup.

What if I am not able to pickup on Tuesday, September 5th?
Orders must be picked up in 14 business days, if an alternate arrangement is needed, please contact us at hello@stlcitysc.com.